Hilton Tech Exec Says AI Agents Put OTAs ‘Under Real Threat’

michael leidinger hilton cio destination ai summit greg lamb from aws cloud



michael leidinger hilton cio destination ai summit greg lamb from aws cloud
Skift Take: Hilton CIO Michael Leidinger believes the OTAs' decline will benefit hotels, even while conceding that AI agents will likely charge commissions, too. The difference is that Hilton will get more bookings on its site and app.

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